Reconnect FAQ

Policies Updated as of: November 30, 2024 09:55PM CST

Reconnect Event badges are non-transferable and cannot be purchased for resale. Reconnect Event Staff may request confirmation of ID at check-in. Event passes may only be refunded (minus ticketing fees) up to sixty (60) days before the start date of the event. Refunds issued will not include Eventbrite transaction fees. Refunds may only be requested and issued directly via Eventbrite to the original payment method only.

By registering for Reconnect through purchasing an event badge and participating in any scheduled or non-scheduled activity during the Reconnect Event, you release from liability and waive your right to sue KHGuides LLC, the Reconnect events committee members, their organizers, their employees, officers, volunteers and agents (collectively “Reconnect Event Staff”) from any and all claims, including claims of Reconnect Event Staff's negligence, resulting in any physical injury, illness (including death) or economic loss they may suffer or which may result from their participation in this Event, travel to and from the Event (including air travel), or any events incidental to the Event.

By registering for Reconnect through purchasing an event badge and participating in any scheduled or non-scheduled activity during the Reconnect Event, you agree to hold Reconnect Event Staff harmless from any and all claims, loss or damage to your personal property, liabilities and costs, including attorney’s fees, as a result of your participation in this Event, including travel to and from the Event (including air travel) or any events incidental to this Event.

By registering for Reconnect through purchasing an event badge and participating in any scheduled or non-scheduled activity during the Reconnect Event, you grant consent to Reconnect Event Staff, its affiliates and agents, to use your image and likeness and/or any interview statements from you in its publications, advertising or other media activities (including the Internet). Reconnect Event Staff have a strict zero-AI policy for creative use of any and all assets.

Reconnect Event Staff reserves the right to cancel or postpone Reconnect, or any part of Reconnect, on limited or no notice in Reconnect Event Staff’s sole discretion. In the event of a cancellation or postponement of Reconnect, Reconnect Event Staff shall not be responsible or liable for any costs, damages, fees, expenses, or other compensation associated with Reconnect, including travel and lodging expenses.

INFECTIOUS DISEASE SAFETY POLICIES

We STRONGLY encourage all Reconnect attendees to receive all vaccines recommended by the CDC prior to the event. Vaccination is the most effective method of preventing infection and infecting others. For more information about where to get vaccinated, visit: vaccines.gov

Prior to the event: if you begin experiencing symptoms of illness, or are exposed to someone who begins experiencing symptoms of illness, PLEASE DO NOT ATTEND THE EVENT. Contact us at reconnect@khguides.com about cancelling your event badge.

VENUE POLICIES

COSPLAY POLICIES

GIVEAWAY TERMS

TERMS AND CONDITIONS UPDATES

Visit https://www.khguides.com/reconnect/terms for the latest version of these terms, conditions, and policies. These terms and policies are subject to change over time.